Tired of inefﬁciencies plaguing your team’s everyday routine? Do your people perform manual data entry across critical business systems? Is your company bleeding time and resources? Are your competitors gaining more business than you?
If you answer yes to any of these questions, chances are you need to improve your business processes. While virtually every organization has processes that could be improved and updated, this critical way to stay competitive is often overlooked.
Here are a few warning signs that indicate it’s time to improve your business processes:
Desktop procedures, documentation, training manuals, and company directives are outdated.
Your processes are done manually, and you lack automation or standardized procedures.
Recurring late journal entries or balance adjustments, delays in closing the books or reporting.
You rely heavily on spreadsheets versus ERP or other comparable systems.
Management reporting and dashboards need a facelift.
So, What Is Business Process Improvement and Why Is It Important?
Business Process Improvement (“BPI”) starts with analyzing a series of tasks that a team routinely performs with the goal to improve accuracy, efficiency, and effectiveness. The goal is to decrease time, reduce errors and produce a high-quality product or service. Achieving and maintaining performance from your business processes requires continuous attention and awareness. Process improvements start with an outlined objective and end with the achievement of that goal.
With that in mind,
Have you ever taken a step back to analyze your critical business processes? Do you have the bandwidth and desire to measure your team’s output?
How do you currently measure your team’s output? What type of key performance indicators (KPI’s) do you use to measure performance?
Have you identiﬁed areas for improvement, but are unable to resolve the issues due to time or resource constraints?
Benefits of Improving Your Business Processes.
By improving your business processes, you can streamline repetitive tasks, improve operational efficiency, and increase productivity – all while reducing overall costs. For example, by automating processes, integrating systems, and introducing new technology, you can save on manual labor hours, which directly impacts your bottom line. With the constant need for information to allow for quick and educated decisions, can you afford not to pursue improvements on your company’s performance?
Choosing the Best Candidate for Conducting a BPI Assessment.
Keep in mind that an outside firm is often the best candidate for conducting a BPI assessment because they are unbiased and can evaluate processes from an organizational level. At Horn, our team has assisted organizations of all sizes manage various business process improvements and provide the right leadership and advice along the way. Our methodology is proven, track-tested, and designed to keep each project on-track in terms of the timeline, goals met, transparency to the process, and will address other issues head-on that arise within the overall improvement process